Ordered Dublin though Eatstreet and the food never...

Ordered Dublin though Eatstreet and the food never showed up. Which in itself is understandable, but when I called to work things out the person on the other end was dismissive and offered no assistance beyond get in touch with Eatstreet. I've ordered from a variety of other establishments and anytime anything like this happens the restaurants will usually try to work things out before hanging you out to dry. Even fast food places.

The only reason I'm rating two stars instead of one is that the in-person dining experience at Dublin Square has always been satisfactory.