DangFitFuture RN

Review of Fayetteville Otolaryngology

So my 2 year old daughter was scheduled for a hear...

So my 2 year old daughter was scheduled for a hearing test, and she was antsy so we basically couldn't get it done, so the tech said oh we will reschedule in a month maybe she will be more calm, so I said okay, got to check out... the older lady with the short blonde hair didn't even look up at me at all, and all she said to the tech was I can't schedule her in a month, she will have to call... then I pay my copay, even though nothing was accomplished and I'm sure my insurance will be charged too, so I asked if I would be charged next time as well and she said yes. So basically me and my insurance was charged for nothing being done, and the rude lady at checkout did even book my daughter for her appt. I will not be calling back and this practice needs to get rid of the check receptionist....and I feel like I'm being taken advantage paying twice for the same thing. I will not recommend this practice to anyone especially anyone with children. Very dissatisfied with the service and experience. Total waste of time and money.