J

Prices will randomly increase without warning or r...

Prices will randomly increase without warning or reason. With other companies I've been with there is always a heads up at the beginning of the contract that says something along the lines of "after 12 months your bill will raise to $XXX." Not with WOW, the will randomly raise your monthly bill without any warning. I canceled my service today after receiving my most recent bill for $154 for ONE cable box, basic cable and internet, an increase of about $30 from the previous month with the same service. Customer service is horrid and going to the actual WOW location on Wheeler to turn in cable boxes or anything else is worse than going to the DMV. I'm pretty sure the only reason they are still in business is because they have entire apartment complexes in Augusta that is the "primary cable" company.... Oh and the fact that they will randomly raise your bill..... I'm sure that part helps fatten their pockets. Customer service and honesty in the cable industry is dead.

Comments:

No comments