Brent Kowalchuk

Review of Beachcomber Cruises, Picton

We had a confirmed reservation for a water taxi le...

We had a confirmed reservation for a water taxi leaving at 9:00 am with a pick up return at 11:30 am. We didn't leave until 9:25 am and Beachcombers left us stranded. At 12:05 pm, we asked another operator to call Beachcombers on our behalf. Beachcombers said they would send out another boat right away. Although only 10 minutes away, It didn't arrive until 12:25 pm, making us late for another excursion and no time for lunch. The boat driver was unprofessional, unapologetic and arrogant. He kept saying "no problem".