Sue Oneill

Review of Signature Healthcare, Brockton...

My mother was brought by ambulance to ER at Brockt...

My mother was brought by ambulance to ER at Brockton Hospital, our experience in the ER was top notch and she was sent to the critical care unit. The care she received there was okay. After a few days in critical she was moved to a regular floor, I called the next morning and she was in agony saying she could not breath, I immediately called the nurse and was told they have paged the doctor meanwhile my Mom is gasping for air and in agony and nothing is being done, needless to say I was not happy and told the nurse to page the doctor again and have the doctor call me after they had seen my mother. I then called the patient advocate Kim and explained what happened. The doctor called about 45 minutes later and said they had given her some pain med and she was doing better, 20 minutes later I get a call that my Mom had a heart attack and that she was back in critical care. The neglect she suffered caused the heart attack, went back to the patient advocate and she set up a meeting with the head of the hospital, long story short, not satisfied with the response and will be seeking the advice of an attorney. DO NOT GO TO THIS HOSPITAL IS MY BEST ADVISE!