Eric Shen

Review of Fortnum and Mason

2019: Enjoy your afternoon tea here :)

2019: Enjoy your afternoon tea here :)
2020: I was here last year and it was wonderful. I have no ideas what happened here during the past months, but it disappointed me on the first day of 2020 when I visited here again with my friends. The food quality is still the same; however, the service got worse. My friend's tea pot was left emptied till we left. No tea trolley. I hope it was just because they were too busy on the new year. I will come here again and hope they will impress me again.