My friend is in the hospital right now as I post t...

My friend is in the hospital right now as I post this. He has this insurance and they are refusing to cover his heart transplant in his home state. They are also refusing for him to remain inpatient throughout his procedure which actually bumps him down in priority for his transplant. Therefore, he could die before he ever even has a chance to have this life saving procedure. The hospital he is currently in performs several transplants per day and has the best transplant team in the state. My opinion as a nurse is to forgo this terrible and unreliable company.