Erin Hardwick

Review of The Venetian I The Palazzo, Re...

We booked a room at the Venetian but upon check in...

We booked a room at the Venetian but upon check in they moved us to The Palazzo. They stated that the room they had for us at the Venetian had a view of a crane, due to construction, and by moving to the Palazzo we would have a view of the strip.
Our view is great in our room. Shortly after arriving in our room my husband almost stepped on a knife from a multi-tool left on the floor from previous occupants. Scary and disturbing- immediately I questioned how thorough they are in cleaning a room. A few minutes later housekeeping knocked on the door and asked us for dirty dishes- in a room we just arrived too?
The beds- comfortable
The temperature in the room fluctuates between hot and cold.
We were on the 39th floor. I will say that getting to our room is a process. You check in at the front desk and walk through the casino to the bank of elevators. You need a room key to access the elevator bank. The first time we left and came back to the hotel it was a 20 minute process due to our keys not working and us having to go to the front desk to have new keys made. The front desk was not as friendly or apologetic as I would have liked.
The Venetian- Palazzo is grand and overall we enjoyed ourselves.