Talja Dempster

Review of Five Star Tours & Charter Bus ...

We hired a 12 seater coach to take a group of frie...

We hired a 12 seater coach to take a group of friends from San Diego to Rosarito for a wedding. Prior to booking, we had at least 4-5 changes in the number of passengers/size of bus required and each time I had an updated quote within a couple of hours at the most. The booking process was really easy: they send a link, you click to confirm and add your payment details and then your transport is confirmed. They arrived bang on time to the pick up point in San Diego (a private address), loaded everyone up and then they were on their way. Border crossing was simple; the coach was stopped and x-rayed but no issues and arrived in Rosarito promptly. I know they have some negative reviews for some of the excursions etc but I honestly couldn't fault them for the coach hire side of things - we're already talking about doing another trip next year and I'll 100% use Five Star Tours for the coach hire if we do.