Christopher Fraser

Review of Texas WOD Club

Extremely Dissapointed, we felt like we were treat...

Extremely Dissapointed, we felt like we were treated as second class citizens probably due to the fact we were not members and booked through Golf Now - Deal Caddy. I even sent them an e-mail to highlight our concerns. The client rep promised to call me back but never did. I have given them 3 weeks to respond (fair warning) prior to posting this review. Here was my response to Kingwood about my experience

"I was given your contact details by a member of your staff at reception.

I would like to inform you that I was not very impressed at all with the condition of the forest course in which I played yesterday afternoon with a colleague. I understand the maintenance has to be performed on the course but I did not expect the greens and the bunkers to be in such bad condition along with the fact that there were several workers in the midst of their work disrupting our game throughout the whole time that we played. I fail to see how you can allow visitors and members on the course when it's clear to see that even the grass on fairways, semi rough fringes around the Green and green itself was in need of some TLC.

We exchanged some words of disappointment with 2 of your members yesterday and they told us the course condition was disgraceful.....they didn't finish their round and walked off.

We purchased a voucher deal to come and play one of your courses for the first time, it was advertised come and 'spend the day as a member' the only time that I felt like I was being treated fairly was from the welcome I received at reception. I personally believe you should not allow the public (like me) to be deceived into thinking the Golf Now deal is such a great deal when there is nothing mentioned of the course face-lift thats going on right now nor the disruption during game play. In fact no-one even mentioned course conditions to me until I expressed interest in membership!

I am very disappointed.

Chris