I strongly recommend using ANY OTHER company besid...

I strongly recommend using ANY OTHER company besides Colonial. The customer service has been absolutely horrendous. They have a great selection which is the only reason that they could possibly stay in business. When I ordered my stone I was told it would be ready 7-10 days after the template. The day after the template was done I called to see when I should expect it to be ready. I was told the first delivery date was 4 weeks out but if I wanted to pick it up myself it should be ready earlier and to call back next week to check. When I called to check on the pickup date I was told it was still 4 weeks out and that there was no record of it being changed to a pickup order. I was told at that point the earliest it would be ready was 10 days from today. When I called the morning it was supposed to be ready to check when I could pick it up it took two hours and several additional calls to get answer. I then went to pick it up and got home to realize half my order was missing. I immediately called the showroom back and was told they would call me in 20 minutes to let me know if it was ready. 2 more hours and several more calls later all I've been told is that they don't know where the other half of my order is. Meanwhile I have a contractor who has been scheduled for two weeks coming in the morning to install it and template for glass thst will now have to be rescheduled.

Do not use Colonial if you have any other possible options.