Wow what a trip. We just left about an hour ago, a...

Wow what a trip. We just left about an hour ago, and this hotel made our first trip to the dells a wonderful experience!

Heres why i give 4 stars:

The good about this hotel is a lot. Theres so much to do and the prices aren't outrageous at all. The drinks and food are a decent price for all you get included in your stay and how popular and big this resort is. The staff was alright, (check my bad further down) the buffet was awesome! Breakfast was 15$ a person and dinner was 20$, definitely worth it. You can walk around with your drinks, the adult swim up bar was great, so was the outside hot tub and all the water parks were so much fun!!

Now the bad... there are only a few things id change if i could. First off, the staff, i totally understand high stress and being busy with the volume of customers, but their attitude towards me was disrespectful most of the time like they didnt care. The woman in the gift shop was far more concerned with the customers buying a coffee mug for their college daughter rather than checking me out, i waited 15 minutes even after i got her attention. Not all the staff though, the bartenders were phenomenally great!
The beds... after a day of swimming and walking around the first thing i want to do is lay down and relax, but the beds were basically all spring and no foam or anything. My back definitely kills and so do my hips.
The last, and BIGGEST ISSUE i had, was the water parks. Dont get me wrong they were so much fun, and i also understand the "slip resistance" in all the pools, but the slip resistance is so sharp and the pools are so unbelievably shallow that me and my entire group scraped up our knees, calfs, feet and toes. I have scratches, marks, scabs, and my the bottom of my toes are split open and its pretty uncomfortable.

Other than that, we had a blast, and we will DEFINITELY be coming back!!!