We stayed at the Glacier Canyon Lodge. Our room wa...

We stayed at the Glacier Canyon Lodge. Our room was dirty when we arrived: dirty, unmatched, socks under the dining table, carpet not vacuumed, general surfaces in the kitchen and living room not cleaned, and hair left over in the bathtub. The headboard on the Murphy bed was broken, but that was not a concern, as compared to the rest of the areas.
We called and asked for the above to be rectified. We left the room for a couple hours and upon our return, the only thing that was done was the removal of the socks and a poor vacuuming job only in the main walkways.
We called again, this time to complain. The manager said he would be right down with housekeeping. It felt very awkward being asked to stay in the room when they came.
I'm not a neat or germ freak by any means. But this was just unacceptable. There was only one apology from the manager, no offer for a discount or free meal for our inconvenience.
I've stayed at the Wilderness many times in the past, but this will be my last time.
I do want to add a POSITIVE comment. Sid, the maintenance man, was very friendly and he replaced the motor in our fireplace right away. It was making an annoying squeaking noise. He was very nice and took care of the problem right away. Thank you Sid!