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I made a simple request to the cleaning staff and ...

I made a simple request to the cleaning staff and I was told to let the front desk know of my request which I did for 3 days straight and it was completely disregarded so I had to talk to a manager for the staff to finally fulfill my request and it was only followed 1 day out of the whole stay I was there. I had to pay for parking that every single time I had my ticket validated I had to have an attendant come and let me out. Then they tried to double bill my credit card which I had to call the company and ask why and no one could give me an answer. When I asked to speak with a manager I waited in the lobby for 20 min when I asked how much longer it would be the same desk attendant asked me is there something I can help you with. I have worked in customer service I thought that was the first thing you ask them to see if you can resolve the issue and if not then you call the manager by the way who never showed up. For the money I spent I felt like the service should been better. I also made the mistake thinking I'll stay at the Hilton and I wouldn't have very many problems. From now on I'll be staying at a different hotel. I was not impressed at all. Hilton you need to do a lot better.
A customer who paid $1400 for poor customer service.

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