Mark D

Review of Grand Hyatt New York

Giving it three stars because that's what the hote...

Giving it three stars because that's what the hotel should be rated. When I see "four star hotel" I expect a little extra and this place wasn't that. It looks fancy but there isn't really anything better about it. I've stayed in two star hotels as nice as this place that don't charge extra to hold your bags on checkout, give you complimentary bottles of water, you know little things. The beds were rock hard some of the hardest I've ever slept on.