Pat Heiden

Review of Nextopia

Been with Nextopia since 2008. For the most part, ...

Been with Nextopia since 2008. For the most part, their search, when you get it working, works great. Contacting them for support is a nightmare. But recently, they decided that their "value" was underpriced, and sent me an email telling me that my "search" on my site, was going up significantly. More than double, almost 2 1/2 times what I was paying. So I found another company and tried to cancel my service - what a joke. Was told to contact my rep - tried that. Nothing for 5 days. Contacted billing. No response. Had to threaten a lawsuit to stop my billing. Never again will I do business with them. They were good back in the day, but apparently new owners are money hungry, and service is non-existent.