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Review of Orlando Int'l Airport for 24+ ...

As a documented wheel chair assistance needed cust...

As a documented wheel chair assistance needed customer, the wheel chair attendant was very careless and neglectful during the transition to our transfer terminal. He left me on the walk way for debarking the plane and stated that he had to ensure the plane was completed unloaded before he could transport me or my guest could push me. I was the first wheel chair assistance off of the plane and there were 2 other aids that could have done that. Never the less, he left me in the alley way and never returned. Me and my partner had to figure out a way for her to push me, gather my luggage and push it to the customs private check area. Again no one lifted a finger to help, not even the officers. I am very displeased with the treatment provided. I reported the information to the birding supervisor at the check in. He stated that he would speak to the supervisor because it was acceptable given that the company had a contact to do a job and follow it through. This all took place in Orlando.
Over all, TSA delivers a no approach or question demeanor. They don't make you feel comfortable to ask questions nor do they volunteer to get you the help you need. TSA treats the flyers as if they are invaluable and not equal. If we don't understand something, we have the right to ask for clarity. That can be worked on in all of the airports I had the pleasure of stopping in. Honestly, it seems as if 90% of the TSA agents are rude and hostile.