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Robin Thac

3 years ago

After first submitting my prescription to Aerocare...

After first submitting my prescription to Aerocare and then messing around with it for 2 weeks and asking for more and more information from my dr., they cancelled my order at the last minute. So at the last minute my dr. called Safeway. Vern processed my prescription, knew my insurance coverage, took my co-pay over the phone, and put my wheelchair together in less than hour and half and all over the phone. They would have delivered but because it was last minute before my surgery, I went to pick it up. Janelle loaded it into the care for me. Teresa had waited on me the previous week when I visited the store and also did a fantastic job. I highly recommend Safeway Medical in Houston. Great customer service.

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