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Lora Hernandez

4 years ago

I was told that I would be contacted by this deale...

I was told that I would be contacted by this dealership regarding the poor customer service that I have received. My husband reached out and called himself. He was told that yes, they were indeed aware of our problem and that we would be receiving a call from the general manager. Two days later and still no call. I told them that my experience had made me feel insignificant. Well, I and my business must truly be insignificant since no one really cares. I guess what they want is for me to just give up. Silly me for thinking that they may want to have feedback to improve their service and operations in the future.

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