Charlie Lim

Review of Taylor Chevrolet

If I could give this place 0 stars, I would. Not ...

If I could give this place 0 stars, I would. Not only are they completely unethical, they are immoral and are completely OK by it.

Sales Associate, Frank Bentley, is the one I'm personally calling out. A few months ago, he called my wife's grandmother regarding a "great sale" and that she should come to check it out. My wife's grandmother is 86 years old and this guy sold her a $40,000 USED!!! SUV. Not only immoral and unethical, it's just plain wrong. He took advantage of her willingness to believe in "good" people, and he charged her an outrageous price for a car, fully knowing that the car is worth MUCH less. Absolutely despicable.

I recently called the dealership to speak to the general manager. Not only was I tossed around as they didn't wish to speak to me, the customer experience manager, Alisha, said that they have a list of people they can call regarding "deals". When I informed her that I could walk off the lot with a brand NEW Mercedes for $40,000, her response was "oh well, she signed the contract".

It's a shame when companies like this put money in front of ethical and moral values. This company should NOT be in business nor should they ever conduct business. Trust is something you can't buy and this company has proven they can't be trusted. It's a shame, but this company is despicable.

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EDIT TO RESPONSE:

First off, these were your words. Secondly, if you can't put ethical values ahead of profit, well, that's just a shame. If I can prevent one more person from falling victim, then this post has done it's job.