C

Chuck Bauman
Review of Acadia Village

3 years ago

This place is a dump. Believe it when you read one...

This place is a dump. Believe it when you read one star reviews. Talk about the projects! Bathroom sink clogged, so we had to brush teeth, shave etc. in the single kitchen sink. Furniture old, worn, soiled and of inferior quality. Television gets 10 channels,,,, when it's working. Lamp shades dirty and torn. Kitchen is really a kitchenette in the villa we had. Of course they assigned us to the crappiest one they had, despite us booking this place in October of 2016. When they offered a "townhouse" there was only one catch. The townhouses aren't air conditioned. It's over 80 degrees here during the day. To be sure, we took pictures of all of this in case there was a question of our truth or veracity.

We traded into this "resort" through Interval International and promptly called them to complain about the accomodations. Their response was to refund our exchange fee and give us a "bonus week". In all fairness, I hold Interval International responsible as well, since there should be a minimum standard to qualify as a resort. Well, long story short, in order to salvage an otherwise ruined vacation we ended up paying for a place in a completely different town. What a disappointment!

In the spirit of honesty and fairness, I would be remiss to fail to mention how nice Elisha (sp) was. Despite her best efforts, she wasn't able to remedy our problem. She did offer to move us to a different unit the following day(when it became available), but we elected to avoid further disappointment, cut our losses and go elsewhere. Again, she was very sweet, apologetic and put in a very precarious position. Shame on these folks

Stay as FAR AWAY from this place as you can. Don't get suckered in like we did. There is simply no excuse for this place and we will NEVER be back!!!!!!!!!!!

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