Bruce Robin

Review of O'Connor and Associates

I have used this company for 10 years and they hav...

I have used this company for 10 years and they have saved me money. So why a 1 star review? Because they don't follow through on their promises. They offered me a $50 VISA gift card if I would reactivate my account this year and I accepted. The card never came after several calls with promises to send it. I then received a bill for their services but still no $50 gift card. I called SIX (6!) more times to ask about the gift card and offered to just take a $50 credit on my bill and pay the balance. Six more promises with no follow through. I'll use another company next year.