Cara Cocking

Review of Greenville HD

We used a high-end "small loads" company to move a...

We used a high-end "small loads" company to move a family heirloom dining room set and china cabinet from Greenville across the country, and that company set us up with HD Auston for the local packing. The guys who came out to the house did very minimal wrapping/packing as they took the items and told us they would do a full protection packing job in the warehouse before loading the items into a crate. What they described sounded great, and they were polite and professional, but as it turned out there was no follow through. When the items arrived at their destination weeks later, it appeared that no additional packing or protection had been done and much was destroyed. The local receiving company who delivered the items to us said they have never before seen such a shoddy packing job. The wood on the table was broken with one leg of the table base completely missing. One chair had a broken leg. Most of the chairs had damage from tape that had been applied directly to the finished wood. All the glass shelves from the china cabinet were shattered. Our family heirloom was destroyed due to poor packing by HD Auston.