The in house staff is the most offensive people I ...

The in house staff is the most offensive people I have ever encountered. I will even excuse the ignorant self-serving facial exspresions of the office manager; I will not excuse the hidious language that came out of that face. How dare you run a business like that. I suggest an Air company that the hard working men and women that install and repair your heating and air are the roughest edges to that company; not the office staff.