For many years, we have purchased all our vehicles...

For many years, we have purchased all our vehicles (and my parent's as well) and have taken our vehicles to get them serviced. I have LOST many hours of my time wasted because their wi-fi NEVER, NEVER works. Every time, they always say, "we'll tell someone" and when I return, with hopes to getting work done during my two-hour wait, it never works. So, I sit, and sit. Last time, they finally said, "it doesn't work on laptops, just on phones." It didn't work on my phone either!!! I can no longer go to Universal Toyota because of their wi-fi..this is the dealbreaker! We are going to go elsewhere...for both service and purchase...and it will NOT be affiliated with Red McCombs either!