We purchased a 268BH & have had some issues with i...

We purchased a 268BH & have had some issues with it. I called & spoke to Austin who is one of the rudest people I ve ever spoke to in customer service. He was short tempered & completely unwilling to help me in any way or even try to understand what I was asking. If this is Grand Designs example of setting the bar it is quite a low standard. Update 11/23/2020-I was contacted by the Grand Design customer service team & they have addressed my concern. They have lived up to the claim of "setting the bar" for customer satisfaction & in doing so has gained a loyal customer.