C.N. Moore

Review of Riverwood Center

I think a lot of the people who write these rating...

I think a lot of the people who write these ratings are people who expect perfection, I've witness other families come inside this facility so demanding and disrespectful to the aides and the nurses. The aides and staff there are wonderful, very eager to see that my mother needs are met. Even the times where I had an issue, they took care of it. Its all in how you approach people, I would never want to stress the aide out who is caring for my mother. I may tell her/him things that I expect, but I would never make them feel unappreciated like most of the family member I see. They are the ones who work closely to the patients, and for that I'm always appreciative. The staff is very friendly, outgoing, loving, fun, and gentle. The residents seem very happy and comfortable and thats all that matters. I gave it 4 stars for the cleanness of the facility and the staff, but -1 star for the food, I believe the food could be better, provide more choices to chose from. But all in all its a great place.