Where do I start? They have a separate mobile chec...

Where do I start? They have a separate mobile check in line, and the lady who worked there refused to check me in even though I was the only one in that line and checked in a person from another line, even though they were not checking in with mobile. The air conditioner did not work for 2 of the 3 nights I was there. Checking out was a hassle, as the security guard told me reception does not handle checkouts. Moreover, they did not charge my corporate card as provided during check in, and charged my personal card provided to book the reservation.