Fam Petre Review of Grouse Mountain Grill
The restaurant was not able to accommodate a veget...
The restaurant was not able to accommodate a vegetarian diner for New Years eve, and charged the full price, despite our announcement ahead of time. They offered sides for the same $260 price as a regular diner. Most places will whip something else up, especially with three weeks advance notice, but not the GMG.
We called the restaurant twice (maybe 3 times) afterwards to chat with a manager or someone, and were told they would call back - nobody ever called us back. What a disappointing experience.
The food was a separate issue from the rest of the night. Our waitress had no idea we had a vegetarian diner, she was back and forth to the kitchen multiple times, but wasn't really offering anything but the same sides on the menu. The "live music" lasted only for a small part of our seating (2nd seating which we were charged a premium for), and alcohol which was not served after 10pm (of which we were not advised in advance by the restaurant, neither when making reservations, nor afterwards any time prior to our arrival). Yes I understand this is colorado or local law, however, it's nice to inform people, Hi Yes you booked the second seating, with a champagne toast at midnight, yes sorry toast will be at 10pm, and we can't serve alcohol after 9:59pm.
The second seating was rushed, and shortly after midnight we were asked to leave, both our party and the one other party sitting next to us (who's fiance had just proposed - maybe celebrate them a bit, don't usher them out the door?)
Why we were charged more than the first seating is bizarre, since they got a full live music performance, and were not expecting to be there until you know, New Year's Eve. We got the second seating (among other things) for the midnight toast, which also, without any prior advisement was moved to 10pm and quickly wrapped up.
Rest of the food was okay. Nothing to write home about (not being spiteful here, just honest). The steak was served with overcooked potato gratin-like things. They were dry and flakey, probably prepared long in advance.
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