Laurie Lynn

Review of Spectrum Restoration Services

I don't have anything negative to say. I had a wat...

I don't have anything negative to say. I had a water pipe leak which in turn soaked the carpet in my bedroom. Derrick was the first one out and took time to assess the situation and explain it to me. He was happy to answer any questions and very personable. He brought out other workers and they set up the area with dehumidifiers and fans. They surrounded the perimeter to make sure to keep the area confined. Unfortunately it took several days to dry the area, however I am very pleased that I didn't feel like they were trying to take any shortcuts. They made sure it was thoroughly dried. They maintained contact and came out daily to assess. All staff were easy to work with. Derrick has even followed up with me weeks following the completion to be of any help he can be! Gave me a lot of useful information. I can say that should I ever need water restoration in the future I will not hesitate to call spectrum! Thanks again for your kind service!