Akilan Selvaraju

Review of Portiva

Too bad zero stars isn't an option...because that ...

Too bad zero stars isn't an option...because that is the rating I would give for the Portiva.

Do NOT rent from this apartment complex. They will try to lure you in with gift cards and perks but it is definitely NOT worth it. When you have concerns, the staff here tries to make it seem as though it is somehow your fault.

The construction is still ongoing and incredibly intrusive.

The second elevator still isn't working. Sometimes the first elevator isn't even working. And I personally had to press the emergency button to alert someone that I was stuck in the elevator. It took 30 minutes before I was finally out of the elevator.

The valet trash service is a complete waste of money. I was at work when someone put their trash in front of my door and made it seem as though I was violating the "valet trash policy." I almost never get home in time to even utilize the valet trash services. So when I receive a "warning" that I violated the trash policy with a picture and date of the offense, it is just insult to injury. And then I send the "manager" an email and nobody even bothers to address my concern. And they are definitely screening the phone calls. I called several times to address this and nobody even bothered to pick up the phone. Unprofessional and totally despicable.

And everyone is REQUIRED to pay into this valet trash service every month with the "amenity" fee. There is no option to opt out of this service.

And apparently none of the dog owners in the apartment complex know how to pick up after their dogs. Dogs are urinating and defecating in the stairwells. Owners are not cleaning this up. Then they don't pick up after them when they are defecating in the parking lot or in the grass. Other tenants have actually ruined their shoes when walking in common areas.

The key-card entry was not designed correctly at all. So if you have guests that come over, they actually cannot leave to get to their own car in the parking lot unless you go down with them and use your card to get through the security gates. Safety is one thing...horribly planned gates that cause a major inconvenience is another.

I will not be renewing my lease. Please don't make the same mistake I did and find somewhere else to live.