Joseph Richardson

Review of Birmingham Marriott

This by far has to be the WORST hotel experience I...

This by far has to be the WORST hotel experience I've ever had in my life. Ever since we arrived nothing was done right. We got to our room and there were dirty dishes sitting right by our door. There was zero toiletries in our room, we had to request that. Zero ice bucket in our room so we had to request it 3 times until they finally gave us one. Conveniently only one ice maker works in the whole building. Our flat sheet on the bed was ripped. The safe in our room had low batteries so we couldn't use it. The AC in the room doesn't work properly. Our room was never cleaned. And to top it all off nobody answers the front desk or house keeping phones ever. Literally, I beg you, do NOT stay here. Marriott should shut this location down!