I realized why this is a Forbes 5 star and AAA 5 D...

I realized why this is a Forbes 5 star and AAA 5 Diamond resort as soon as we walked inside the property. First class operation from the get go. Oceanside suite was out of this world. Room came with a butler in exceeding your every needs and wants. Every staff member were courteous and professional. Upon checking out we had a little over 2 hours until our shuttle was scheduled to pick us for the airport and Rodrigo a resort manager saw us walking back into the lobby with our bags and drinks in our hands and asked if we needed any assistance and we advised we just to store our bags for a few hours as we couldn't get a later checkout and before we knew it, he had set up us up in a beach side villa until we our shuttle was scheduled to arrive. I see why this a 5mrated a five star resort.