MaryAnn Shaw

Review of Altoona Regional Health System

The male employee at the outpatient registration d...

The male employee at the outpatient registration desk was shockingly rude to an elderly gentleman who was obviously confused. He caused him to become visibly upset. He also insulted a volunteer who was trying to calm the patient by saying the volunteer who wore hearing aids"didn't listen". It was sad to watch and gave a terrible first impression.