Neil Goodwin Review of Toyota of Richardson
We unfortunately had to go purchase a new vehicle ...
We unfortunately had to go purchase a new vehicle due to an accident and total loss. We walked in not knowing exactly what we would find on the pre-owned lot to fit our budget and our teenage daughters needs (soon to be commuting back and forth to college). The staff was over the top helpful and really listened to our personal needs. We did not feel pressured at any point in the entire transaction. We stated what our expectations were for the vehicle as well as the payment and interest rate we were willing to pay. Again, no hassling and no negotiations needed. The car was priced right and we were promptly shown the "car fax" to assure us we were getting a top notch used vehicle. When closing the deal with the finance department again there were no surprises and we did not even feel the additional products were pushed on us, the employee was professional and honest and listened to our needs. I would have to say no buyers remorse here. We know we got a great deal on a perfect car and did it flawlessly. Best car purchase to date!
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