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Myra Sanchez Review of JW Marriott Resort and Spa
Such an amazing place! It's a shame that about 25%...
Such an amazing place! It's a shame that about 25% of the staff is rude & unhelpful. I asked the waitress at the pool where we could find towels & she looked at me like I was crazy for interrupting her & her friend that were talking about "school". Also, the older lady making the smores was very short & dry with the children. All the money you pay, the staff should be more helpful & unbothered. Rooms are clean, grounds are fantastic, food is excellent, but SOME staff just ruin the marvelous experience unfortunately.
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