BUYER BEWARE! Bought Atlantis 400, delivered Feb....

BUYER BEWARE! Bought Atlantis 400, delivered Feb. 17 on a Sat. Got error code FLO. Called customer support at 3 pm central time. They re closed. Waited until Monday. Got a higher-level rep that said couldn t send repair guy until Thurs. Repair guy came from another state. On Thurs. said it was fixed. The pumps were wired backwards from factory. That night I stepped in and jumped out as the tub was 109 degrees and flashing overheat. Called again and had to schedule same repair guy out. This time he said he didn t understand the new wiring on the newer Thermospas tubs. Thermospas uses hot tub repair centers that work on all hot tub brands. They don t have their own repair guys. They subcontract. Finally fixed, almost two weeks later, I was finally able to use my tub. Thermospas reps continually promised timelines they would contact me that they broke. Worst experience with any brand ever. Would never buy again. May my pain save you possible future pain.