Sharon Bakar

Review of Nilai Springs Resort Hotel

This hotel has a good buffet during Ramadan, and a...

This hotel has a good buffet during Ramadan, and also when they have enough guests to make it viable, and the food is nice. But you need to phone up and checkvwhich is a bit of a drag. The a la carte menu is good but I feel a bit overpriced. There is a Korean/Japanese restaurant which is closed for several months of the year for the large groups from those countries who come for golfing. I haven't managed to eat there yet.

I met a group of British tourists who said they were staying there over Hari Raya and th e restaurant was closed. They hadn't been informed when they booked.

The bottom line is, this is a good hotel for food but their grasp of communications with customers needs to improve.