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Hayley Hodges

3 years ago

Recently have been seeing a doctor here and was pr...

Recently have been seeing a doctor here and was prescribed a medication to help with my depression. First I will say, the doctors here (stout and imhoff are AMAZING) and truly care about their patients. I have been on this medication for 5 months and recently switched insurance providers so I made an appointment to get it switched over and check up. I saw Kristen because my doctor was out of appointments. Since then, I have yet to receive any medication. I have called the office 7 TIMES in the past month to ask if a doctor can get this prescription sent over. They told me they would speak with a doctor and call me back but I have received no phone calls and have been cut off the medication out of no where. You would think it would be a priority to make sure their patients are taken care of and safely taking medications as directed.The staff here is extremely rude and disrespectful which drives me away unfortunately because I love my doctor here. I will be finding a new provider as soon as possible.

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