I do not not ever write reviews because I just don...

I do not not ever write reviews because I just don't have the time. I purchased one of the Grand Design Reflection 5th wheels in 2018. There was a slow water leak from the kitchen faucet that I did not discover until some damage has already developed. When I attempted to address the issue with Grand Design directly, their customer service representative immediately took the position that it was my problem to deal with and that they were not responsible. I gave my email address as requested whereby the representative stated that she would send me an email so that I could send photos and further discuss the issue. I never received that email. I also followed up with two more calls and left messages that have still been unreturned. It is a simple issue that Grand Design should in fact have the integrity by which to resolve as this is a manufacturing defect. This is just one issue of a couple that needs to be addressed.

Anyone who is a potential buyer of Grand Design, I would highly recommend researching other manufacturers.