Xochitl Mares

Review of Michael E. DeBakey Veterans Af...

Horrible operators that answered the phone on me A...

Horrible operators that answered the phone on me ALL 3 times. I got attitude with each call. I was trying to get a hold of medical records who kept showing busy I was told for a period of 3 hours. on the last call, I'm sure they knew it was me AGAIN, I got transferred to a telephone line that rang indefinitely with no option to leave a voicemail. I have a physician, CARDIOLOGIST at that, that is waiting on records from them since this is what is HOLDING the patient in our hospital. I am so disappointed.