Staffs at the door was super helpful. The staffs a...

Staffs at the door was super helpful. The staffs at the desk were friendly also.
I had the delicious escape card which I was supposed to get a 10% off at room service but when I called, the person who answered the phone said no. So I had to call front desk again and they called room service for me to tell them about the 10%, maybe there could be better communication there between your departments.
We were only given two bottles of complementary water and the rest we had to pay, I thought pullman and also as a Accor member, we could at least drink water for free.
Besides ONE welcome free drink, when I travelled with my husband, I don't see what special offers were given as a member.
Breakfast selection was good, but please pay attention to the plates, cups, etc, many were a bit dirty. Maybe there were too many guests you didn't have enough time to clean them?
Also to mention the water temperature was not steady at all, the temperature would be good for a couple minutes then it would turn cold....
Overall the stay was satisfactory, hotel was modern but it just wasn't enough for me to come back the second time.