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Aimee Felix

4 years ago

Arrived at 3:57pm, literally, and was told that ch...

Arrived at 3:57pm, literally, and was told that check in did not start until 4pm then was told that my room was not ready but I was to be called when it was. Went to El Jefe to have some lunch, 1 hour goes by and no call. Went to the front desk to check status of room and was told that the room HAD BEEN ready and the employee who told me they were gonna call had left for lunch. So not that great of a first impression. Very instrammable place but you do get what you pay for (overpriced? yes..) The rooms are subpar, nothing special. Bathrooms/towels are kind of dingy and if your room is on the bottom floor then be prepared to hear the rooms above you all night. The pool is very nice but definitely not at 50% capacity and masks are NOT enforced so beware and go at your own risk. Drinks and food were really good though!

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