J J Review of Bali Kuta Resort and Conventio...
one word: HORRIBLE! Maybe one more: DISGUSTING! If...
one word: HORRIBLE! Maybe one more: DISGUSTING! If have seen some bad places in my lifetime but the rooms they got us where no joke. Every surface was filthy, everything was cracked, broken, molded, damp and toilets did not flush. My children got locked-in their bathroom as the lock blocked and could not get out of there for over 30 minutes. They could not reach us as the Wifi in our room did not work!! We arrived 1 am with some children so not really in a position to immediately switch to another place, but before 6 am we were gone out of this dump to find something better (that's easy as everything is better than this). We booked for multiple nights, but they were not willing to refund anything. Photo's online must be from when they built this place back in 2011. 3.9 rating is a joke and must have been of the first year in business. This place is completely run down and is now closer to a 0.1, but unfortunately I had to give them 1 star in order to be able to post this review, but be assured they do not deserve this 1 star!!! Great place for people that like to waste their money, do not care about hygiene and like a run down and filthy place. I feel sorry for the nice staff that has to deal with all the unsatisfied customers...
1 positive, the WiFi in the lobby worked just enough to allow us to find another hotel online.
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