Janellie Morales

Review of United Automobile Ins Co

DO NOT USE THIS COMPANY!!!!!! THE WORST CUSTOMER S...

DO NOT USE THIS COMPANY!!!!!! THE WORST CUSTOMER SERVICE EVER!!!!! I have had a problem getting a human being on the phone EVERY time I call this company. They will leave you on hold for 10 minutes and then just hang up. My car was stolen 2 months ago and even I ve done everything necessary on my end. They have not even begun to cancel my claim.

A couple of months ago I had a misunderstanding and sent a paper in 5 MINUTES too late and my insurance was cancelled IMMEDIATELY.....Now they owe me money because even though I no longer have the vehicle they have continued to charge me. I have called MORE THAN 10 times in one day to try and still not gotten any help.