Keith

Review of Komodo Miami

What a beautiful restaurant with amazing food. My...

What a beautiful restaurant with amazing food. My only issue was with their policy of automatically adding an 18% gratuity...with a party of 2. The waitress was having a bad night but her team of support was really nice and professional. I called back to check on the gratuity and asked to speak to a manager on duty. The individual that I spoke with must have been our waitress. My wife and I will always give a 20% gratuity, no matter the level of service...25% if the service is really good. If the service is lacking we may write a word of encouragement for the waiter or waitress.