The car buying experience was fine, Wally helped m...

The car buying experience was fine, Wally helped me at the Dulles store and he was nice as can be and was fun to be around. Everything went smooth on that end.

After I left the lot, two days later the car I just bought had the check engine light come on and I had to bring it back in. A week later (it was a pump issue) the car was finally done, and when I picked it up, I was very disappointed in its condition. It must have sat under a tree with 100 birds in it for a week, there was bird droppings EVERYWHERE. I counted 30 on the hood and windshield alone, I was shocked that somebody would not see that and wash it before it was handed back to me. The guy who brought the car around had to look through a windshield filled with splatter, and just left it there and walked away. If I didn't have to be somewhere in 20 minutes, I would have walked back in and asked for them to wash it, but I called and have yet to have somebody return my call ..the service department is impossible to get a hold of.