Words cannot describe how terrible this "insurance...

Words cannot describe how terrible this "insurance " company is. They do absolutely nothing for you.. if you purchase the highest plan possible through them it does you no good. It took a month trying to get them to approve the (prior authorization form). After a month calling every other day, getting told we just had to wait a few more days each time, finally a letter comes in the mail saying they will not approved the medication until two different types have been tried and failed... so we got a script for one of the medications they said had to be tried first... guess what. They wouldn't approve that one either..!!! Insurance canceled and our company insurance 30+ employees and their family's will be canceled as soon as Possible. This place is a disgrace.