DO NOT LIVE HERE!!!!!! If I could give this place ...

DO NOT LIVE HERE!!!!!! If I could give this place less than 1 star I would. Where to begin? The leasing office is poorly ran by rude and inexperienced agents. They seem nice and friendly when visiting but once you sign that addendum, the masks come off. I have no experienced ONE of them that I feel has treated me or my roommate with respect. When I first visited the apartment complex the unit they showed me did not have a washer and a dryer, the leasing agent (Jason) assured me that the washer and dryer would be in the unit by the time we moved in a few days later, however, the washer and dryer wasn't installed for a month and a half.

Next, the leasing office requires that every resident pays a $200 deposit to move in, which me and my roommate obviously paid in order to get our keys. Two weeks later, we get a nasty email from the leasing agent who officiated with our agreement (Jason) saying "we still need that $200 deposit from you and your roommate and we will need it by the end of the week". Excuse me? So when I emailed him to remind him that we had already taken care of that, he told me that they had accidentally processed that payment towards our rent as a rent credit. Mind you, our rent was free for two months so it made no sense as to why they would even do that. So we asked if that could reverse this and use it towards the deposit. They said no, we would have to pay another deposit. They also said they could reimburse us the amount of the deposit so we could use it to get another deposit (what sense this makes no clue) so I said let's do that option. When I called the next day to arrange the pickup the leasing office told me they used the $200 to pay for our utility bill and parking fee for the month without even asking us even though I previously agreed to getting a refund. Instead of the office forgiving the deposit that they misapproved they are still asking for us to pay for this.

On top of all of the leasing office issues, there is no free visitor parking for guests and there is always ongoing maintenance happening. There are random holes in the wall that have been patched with plastic that have been like that for months with no remedy in sight.

Lastly, today I locked myself out of my apartment and went to the concierge to be let back in, I was charged $100 for the maintenance man to make a COPY of a key that already existed in the Leasing office and I was not able to keep the key that they made. Even though it's $50 to get a new key made if you lost it. The concierge told me that there is no master key for the buildings, which makes no sense and is also very dangerous if there was a serious issue. In conclusion, I am totoally disgusted with my current living situation. I pay way too much for this apartment to be constantly dealing with all of these issues.

I can't wait for my lease to be up so I can leave this place. I highly suggest that no one even thinks about living here... save yourself a headache.