Aneesha Dickey-Ballard Review of Coastal Grand Eye Associates i...
The actual service was very nice and the associate...
The actual service was very nice and the associates were professional however once my eye exam was done I was told I had to purchase a pair of bifocals which would be progressive. I was fine with that even though they were more expensive. I decided to take my prescription to another company to compare prices. It was at the other company that they took the time to explain I had OPTIONS, I could either purchase bifocals or just purchase glasses for seeing distance because reading a book is not a problem for me. Lenscrafters did not even explain my eye prescription or my options they just decided for me. I don't think that was the proper way to help me get the best glasses of MY choice. I just think they should talk a little more with the customer about their contact lenses and glasses. I had both done and was told my contacts had to be ordered but was never asked which type I wanted. I actually feel like i made a poor decision choosing Lenscrafters and would not recommend it to friends or family.
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