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The actual service was very nice and the associate...

The actual service was very nice and the associates were professional however once my eye exam was done I was told I had to purchase a pair of bifocals which would be progressive. I was fine with that even though they were more expensive. I decided to take my prescription to another company to compare prices. It was at the other company that they took the time to explain I had OPTIONS, I could either purchase bifocals or just purchase glasses for seeing distance because reading a book is not a problem for me. Lenscrafters did not even explain my eye prescription or my options they just decided for me. I don't think that was the proper way to help me get the best glasses of MY choice. I just think they should talk a little more with the customer about their contact lenses and glasses. I had both done and was told my contacts had to be ordered but was never asked which type I wanted. I actually feel like i made a poor decision choosing Lenscrafters and would not recommend it to friends or family.

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